TF99 Privacy Policy – Your information is completely safe

1 What information is collected

TF99 only collects information from you that is genuinely necessary to provide the platform's services. In line with TF99's privacy policy, we never collect unnecessary data. The information we collect includes:

• Personal Identity Information: Full name, date of birth, and national ID number (for KYC verification).
• Contact Information: Email address, mobile number, and physical address.
• Financial information: bKash, Nagad, or Rocket number — for deposits and withdrawals only.
• Device & browser information: IP address, browser type, operating system.
• Usage Type: Pages you visit, time spent, and the types of games or bets you prefer.

TF99 never stores your password or full payment card details. Your security is our top priority.

2 How Your Information Is Used

The information collected by TF99 is used for the purposes listed below. Our privacy policy ensures that data is used only for the stated reasons:

3 Who Your Information Is Shared With

The most important aspect of TF99's privacy policy is its data sharing policy. We never sell your personal information to advertisers or marketing companies. Data may be shared in limited circumstances only, as outlined below:

• Payment Processor: Payment gateways such as bKash, Nagad, or Rocket — used solely to process transactions.
• Legal obligations: Information required by court order or regulatory authority request.
• Fraud prevention: Limited cooperation with security agencies to prevent fraudulent activity.
• Technology Partners: Technology companies used to operate our services, bound by strict confidentiality agreements.

TF99 ensures the highest level of security is maintained whenever information is shared with third parties.

4 Cookie & Tracking Policy

TF99 uses cookies on its website to enhance your experience. Our privacy policy is fully transparent about how cookies are used:

• Essential Cookies: Essential for maintaining login sessions and security. These cookies cannot be disabled.
• Performance Cookies: To analyze which pages are used most and improve our services.
• Preference Cookies: To remember your language and preference settings.

You can manage cookies at any time through your browser settings. However, disabling certain essential cookies may limit some features on TF99.

5 Data Retention & Deletion

Under TF99's privacy policy, your information is not retained beyond what is necessary:

• Data for active accounts is retained for as long as the account remains active.
• After account closure, transaction records may be retained for up to 5 years as required by law.
• You can request complete deletion of your personal data by deleting your account.
• Data deletion requests will be fulfilled within 30 days.

To request deletion of your information, contact the TF99 support team by email. Your identity will be verified before the request is processed.

6 Children's Privacy

TF99 is strictly for users aged 18 and above. Our privacy policy places special importance on protecting the data of minors:

• TF99 does not knowingly collect information from anyone under the age of 18.
• Age is verified at registration, and any account suspected of belonging to a minor is suspended immediately.
• If any child's information has been collected inadvertently, it will be deleted immediately upon notification from a parent or guardian.

7 Your Rights

Under TF99's privacy policy, you have the following rights:

• Right to Access Information: You can view the information saved in your profile at any time.
• Right to Correct Information: Contact support to correct any inaccurate information.
• Right to Delete Information: You can request account closure and deletion of your data.
• Right to Restrict Processing: You can opt out of having your data used for specific purposes.
• Marketing Opt-Out: Opt out of promotional messages at any time.
• Right to complain: You can file a privacy complaint directly with TF99.

To exercise any of these rights, contact the TF99 support team. We aim to respond within 72 hours.

8 Policy Changes

TF99 may update this privacy policy from time to time. We will notify you of any significant changes via email or an in-platform notification before they take effect. Continued use of TF99 after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions or concerns about this privacy policy, please reach out to our support team. TF99 is always here for you.